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Operations Associate

Unbound is hiring an Operations Associate who will support the hockey stick growth of our company.

At Unbound, our mission is to make sexual health and wellness accessible to women errwhur. What does that even mean? To be the brand that puts sexual wellness products in the hands of 75% of American women by 2025. Our strategy is to offer women witty, engaging content; quality products at an affordable price, and valuable subscription offerings.

GOOOOOOOOOALS & RESPONSIBILITIES:

The Operations Associate will have three goals over the next 18 months:

  • Lead the Customer Delivery team, including Customer Service and Warehousing, to support rapid growth amidst tight budgets to delight Unbound customers to the extent that 50% buy again in 6 months
  • Maniacally track and manage Operations KPIs to exceed Operational expectations; ­we always want to be aiming to do more with less
  • Support the development of Unbound branded products

This is a highly entrepreneurial role working alongside Unbound’s founders. The Operations Associate at Unbound is responsible for executing against the operations strategy of the organization including:

  • Product Development;
  • Customer Delivery;
  •  and Administrative Functions (HR, Legal, and Finance).

This individual should be invigorated by the challenge of wearing multiple hats, rigorously data­-driven, and motivated by creating processes and managing peers and employees to executing against processes.

WHATCHEW DO:

●  Manage the Customer Delivery team, including warehouse relations and customer service

●  Lead Cross­functional Project Management within the organization as it relates to the company calendar,

fundraising, and achieving major company milestones

●  Support in Product Development with specific needs in curation and vendor relations

●  Manage the Operations budget, meticulously seeking opportunities to improve customer experience and

reduce spending

●  Support in HR, Legal, and other administrative functions as needed

DREAM DATE:

The ideal candidate for this role is an early­ career operations, finance, or management professional with entrepreneurial inclinations, and a burning passion for Unbound’s mission. Start­up experience is preferred, although not required.

●  BA or BS

●  At least 1­-2 years of work experience

●  Proven ability to work in an environment where an individual manages multiple projects across functions

●  Hunger to learn and grow into a larger role within the company

●  Strict attention to detail and the ability to work under tight deadlines

●  You get ‘ish done, bb! One of those “let’s do this” ‘tudes and the ability to couple scrappiness with creativity

●  You do what you say and say what you do; taking ownership of tasks is where you thrive

●  IT AIN’T ALL WERK! Gotta love to laugh and have fun along the way, bc DUH 

To apply please follow this link!

http://unbound.applytojob.com/apply/8fnNgWlMJh/Operations-Associate

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